Terms of service

Welcome to Biogreens

These Terms and Conditions outline the rules and regulations for using our website and purchasing products from Biogreens.
By accessing or placing an order on biogreens.co.uk, you agree to these terms. Please read them carefully before using our site.

1. General Information

  • The website biogreens.co.uk is operated by Biogreens (“we,” “our,” or “us”).

  • Throughout the site, the terms “you,” “your,” and “customer” refer to users or purchasers on this platform.

  • We reserve the right to update, change, or replace any part of these Terms at any time. Any changes will be posted on this page.

2. Products and Availability

  • All our products are natural, eco-friendly, and handmade, so minor variations in color, shape, or texture are normal.

  • Product descriptions and prices are subject to change without notice.

  • We reserve the right to limit the sale of any products to certain regions or individuals if necessary.

3. Pricing and Payments

  • All prices listed are in GBP and inclusive of applicable taxes unless stated otherwise.

  • We accept secure online payments via credit/debit cards, and net banking.

  • Orders will be processed only after successful payment confirmation.

4. Shipping and Delivery

  • Orders are typically processed within 2-4 business days within England.

  • Delivery times vary between 2–7 business days, depending on your location in England or rest of UK.

  • For detailed delivery information, please refer to our Delivery & Returns Policypage.

5. Returns and Refunds

Policy Item Details
Return Window 14 Days from delivery
Condition Unused, unopened, and in original packaging
Damaged Items Fully covered (contact us for a replacement/refund)
Shipping Fees Non-refundable

6. Intellectual Property

  • All content on this website—including text, logos, images, and designs—is the property of Biogreens and protected by copyright laws.

  • You may not reproduce, distribute, or use any content without prior written permission from Biogreens.

7. Limitation of Liability

  • Biogreens shall not be held responsible for any indirect, incidental, or consequential damages arising from product use or website access.

  • Our products are made from natural ingredients, but we recommend checking for allergies or sensitivities before use.

8. Third-Party Links

  • Some content or links on our site may direct you to third-party websites.

  • We are not responsible for the content or accuracy of those sites.

9. Privacy

  • Your privacy is important to us. Please refer to our Privacy Policyfor details on how we handle your personal information.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of UK, and any disputes shall be subject to the jurisdiction of the courts in UK.

11. Contact Information

For any questions about these Terms and Conditions, please contact us:
📧 support@biogreens.co.uk
📞 +44 7867295298
📍 Biogreens (By AA Sustainable Products Limited , Bromley, BR2 7NF)